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Consumer Complaint ID: CCN01344057

FX Broker Published date: July 18, 2016 Add to watchlist
  • Country: Others


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The company website has lot of errors in it. While trading there is lot of advertisement pops up in between this creates lot of troubles. The website gets lot of other pops too which is distracting and irritating. I hope the company clears their website with unnecessary ads. It confuses the investors while trading suffering into loss. So please take my complaint seriously and get this problem solved soon.

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    by Sarah:

    I am using the signals to make good money with this broker. I think the MT4 they have is the best platform. Is fast, easy and everything is on real time. I also have a good relation with the account manager so he help me with good advice.

    by MoneyMind:

    I've always wanted to do something else besides my daily job, learn something new. For days, I searched the web for a hobby but I didn't find anything that could satisfy me until I came across a financial commercial about trading online. I read a lot of information in different sites on how to register and I found trade12. I saw that they suggested to open a demo account first to try and understand the platform and so I did. After a couple of weeks after I understood the platform I registered and opened a real account. The assistants are really helpful and professional. The profit is not much for the moment but at least the money is real compared to the demo account where you have a large amount of money and profits.

    by Azeal:

    I want to tell you about my experience with trade12 which has been the best so far for me. Unlike IG markets, I have found a better connection at the platform MT4 didnt have any problem with opening/closing the operations and also the conditions such as fixed spreads. The withdrawal system is another advantage.

    by Peter:

    I’ve wanted to start trading several times but I always was held back by people’s comments in different forums. I see people writing that they have lost the whole deposit referring to big sums of money, but I also see people who have profited from the operations and blame the people who have lost money and not the broker or the account manager. I’ve been operating with a demo account that I opened with trade12 for almost 2 months but I haven’t made a real deposit yet. So far, I have profited from the operations even though I operated all by myself despite the fact that in the first operations I only saw losses. Now that I know how the platform works I don’t know whether to open or not a real account. Can anyone advise me what to do?

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    by Fontaine:

    What to search for in a broker? I'm in the world of trading from some years now and have had different experiences with different brokers. I was disappointed from trading and didn't want to start again but some friends invited me to join trade12. I tried the demo before opening a live account and asked my friends about the conditions. After making sure about the conditions and the withdrawal system i decided to open an account. I'm satisfied from the quantity of options they have, take profit/stop loss, fixed spreads, fast platform etc.

    by Giacomino:

    Faccio trading solo su forex, quindi sono interessato ai broker forex e devo dire che per me la Trade12 è la soluzione migliore. Non ho mai avuto nessun problema e sono più che soddisfatto dalla qualità dei grafici e degli altri strumenti messi a disposizione. Ripeto che la mia impressione è limitata al mercato forex poi magari chi opera su altri mercati ha opinioni diverse pero' da quanto ho "spiato" dal social trading della societa' ci sono molti trader che operano con loro sulle azioni.

    by Carl:

    I started trading about 2 years ago. I traded with a broker that made me earn half of what I earned with my daily job. At the time, the earnings were more than enough for me as I had other incomes from my job. Everything changed when I lost my job. Since my account manager was busy with other traders and couldn’t dedicate me more time during the day, my only option was to change broker. I transferred everything at trade12 explaining previously to my account manager that I needed assistance during the day, every day and he accepted. It has been 4 months now that I’ve been trading with them and I earn the same amount that I used to when I was working. This gives me more free time to learn better the operations so in the future I can handle more risky operations and have a major monthly income.

    by Marco:

    My expectations were high when I started trading as I had heard that there is a large amount of money dealing in this ‘‘world’’ and if you're quick and you have a good broker, you can earn a lot. Having this idea, I started trading with a broker that I thought it would help me with trading in long terms but I was disappointment from the first month. They justified with the fact that the operations were not good and they were mistaken. A mistake that I paid obviously, losing what I had deposited. However, after this experience I wanted to try again, and I started with trade12. This time my expectations were low after that unpleasant experience. I can say that with trade12 has happened quite the opposite. They have made me grow the account from the first month even if I had deposited the minimum required by the fear of losing everything again. I also made a request for a withdrawal to take what I had deposited and had no problems. I had a different experience from what I expected.

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    by Aurelio:

    Ho iniziato ad operare con trade12 5 mesi fa. All'inizio ero scettico perché non ho mai creduto alle cose virtuali o tramite telefono. Mi sono convinto aprire un deposito da un consulente che mi ha detto di provarci con l'account demo. Poi se non mi sarebbe piaciuto potevo lasciare tutto e non andare avanti. Dalla esperienza con l'account demo la cosa mi è piaciuta e quindi ho aperto un conto facendo un deposito minimo per non rischiare. Il mio account manager mi ha aiutato molto e mi ha fatto aumentare assai il deposito. Per togliermi comunque ogni dubbio sul guadagno ho chiesto un prelievo di ciò che avevo depositato e mi è stato accreditato entro 5 giorni. Adesso non ho più dubbi ma posso dire che è un modo molto sicuro per operare.

    by Lorenzo:

    Sono una persona che piace tantissimo le nuove esperienze ed ho iniziato questa nuova esperienza come un'avventura pensando che sarebbe stata un'esperienza breve. La mia mancanza di informazione sull'economia e finanza mi ha fatto pensare che non starei per molto tempo sul mondo del trading. Ma e' passato un anno e mi trovo con un guadagno abbastanza alto, questo tutto grazie al mio account manager il quale mi ha guidato sulla giusta strada facendomi avere dei profitti mensili. L'inizio non e' stato affatto facile e diverse volte ho perso l'interesse pero' il mio account manager e' stato sempre bravo a farmi guadagnare e in questo modo farmi rimanere attivo sul trading. Ho fatto un prelievo in questo periodo e penso che alimentero' il conto piu' in la' per poter avere dei profitti maggiori.

    by Chen:

    Ho sempre pensato che le cose fatte tramite telefono fossero fregature ma ho cambiato idea da quando ho iniziato a fare trading con trade12. Loro mi hanno chiamato dopo la registrazione che io ho fatto e siccome ero dubbioso, per convincermi mi hanno fatto operare con il conto demo. Anche dopo tale cosa non ero convinto perché non avevo operato con soldi veri. Ma comunque il consulente mi ha detto che se metto anche la somma minima 100 euro riceverei un raddoppio del capitale e le prime 5 operazioni sono a carico della società quindi anche se le operazioni non vanno bene io avrei comunque i 100 euro indietro. Nulla di questo è successo ed il broker ha avuto la mia fiducia da quel momento. Continuo ad operare con loro e ho guadagnato tanto dalle operazioni che mi hanno consigliato per cui sono molto contento di essermi fidato.

    by Bertino:

    Sfortunatamente le mie prime esperienze con il trading non sono state molto positive, ma forse questo mi è servito per capire quali sono i broker ai quali devo stare alla larga. Al momento sto operando con la trade12 e mi trovo benissimo, devo dire che fino adesso non ho riscontrato nessun problema. Ho lavorato con dei broker riconosciuti dalla Consob prima ed ho avuto dei problemi con la piattaforma che faceva schifo, spread da ladri, consulenti che ti chiamano una volta al mese e anche dei problemi con i ritiri. Con la Trade12 sto avendo un'esperienza più che corretta. Perché' quando una persona decide di affidarti i suoi risparmi tu li devi dare il servizio. Secondo me la regolamentazione non è la principale condizione quando stai cercando per un broker.

    by Diego:

    Quando ho iniziato il trading ho iniziato con due diversi broker così potevo sfruttare i segnali che un broker mi dava anche sulla piattaforma dell'altro broker. Ho aperto il conto con pfx e con trade12 depositando su ciascuna una somma non molto elevata. Volevo vedere quale broker mi avrebbe dato consulenza e segnali migliori. Dopo il primo mese ho notato che i segnali che mi mandava trade12 erano più frequenti e molto più buoni che i segnali della pfx. Il secondo mese quando ho voluto fare il prelievo dalla pfx per poi chiudere il conto, loro non mi hanno fatto prelevare invece mi hanno fatto perdere l'intera somma aprendo un’operazione senza la mia autorizzazione. Alla fine il conto con loro l'ho chiuso per non ricevere più chiamate e per mia fortuna con trade12 ho recuperato quello che ho perso con la pfx e molto di più. Non mi hanno nemmeno fatto dei scherzi con i prelievi per cui sono molto soddisfatto.

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